Service Alerts

Training Classes - Updated October 2009

Check out the training opportunities available to university staff in the next few months.

ITS Help Desk Now Open Later

In response to customer feedback, the ITS Help Desk has extended its hours for phone, chat, and e-mail support.

New Anti-Virus Software for Campus Requires Users to Update Systems

New products perform well, save university money

Services for Staff

Staff at The University of Texas at Austin are generally eligible for the services ITS provides. Some schools and colleges, including Cockrell School of Engineering, College of Communication, College of Education, McCombs School of Business, School of Architecture, and School of Information also provide their staff with additional resources and requirements, such as custom e-mail addresses and laptop specifications. Be sure to check with your school to see what else is available to you.

UMBS E-mail

The university's mail service on the mail.utexas.edu domain for current UT Austin students, faculty, and staff.

BevoWare

Download virus protection, system security applications, Web browsers, e-mail applications, campus printing software, and more.

Web Publishing on Web Central (Departments)

The place for colleges, departments, and organizations to publish Web sites on www.utexas.edu.

Austin Disk Services

Enterprise-level storage that meets the minimum ISO standards for storing Category-1 data. Provides fast file access and excellent application and OS compatibility.

ID Center

Issues photo ID cards and proximity cards and provides upgrades for UT EIDs.

Austin Exchange Messaging Service

Full-featured e-mail, calendar, and more on the Exchange platform.

Wireless and Wired Public Internet Access

Wired and wireless access to the Internet from the main university campus and PRC.

Warranty Repair Service

Warranty hardware repair for personally owned PCs and Macs is available through the Campus Computer Store.

Secure Messaging

Used for transmitting sensitive messages and data securely to anyone doing business with the UT System.

Telephone Service

ITS provides voice, fax, modem, virtual, and ISDN lines, and desksets for office phone service.

UT EID

The unique electronic identifier for anyone who interacts with the university.

UT Lists

Mailing list service for the university community.

SmartVoice Voice Mail

SmartVoice voice mail for the university is accessible by desktop phone, computer, e-mail, and cell phone.

Virtual Private Network

Allows you to securely access the university's internal network just as if you were connected on campus.
Green IT: Working from remote locations reduces travel and therefore your carbon footprint.

Virtual Servers

Provides a customized virtual server environment.
Green IT: Consolidating your server needs by using a virtual server - instead of a physical machine - saves significant power.

Web Publishing Consulting

Supports Web publishing for the campus community.

WebSpace

No cost personal Web publishing and file storage for current students, faculty, and staff.
Green IT: Sharing information online reduces paper printing and therefore paper waste.