Service Alerts

Digital Certificates

Using certificates in Web-based e-mail programs

Most Web-based e-mail programs—including UT's Webmail, Gmail and Yahoo!—do not provide support for using digital certificates because they do not include support for S/MIME, the standard for the certificates. You can use the certificates with your e-mail account provided that you are using another e-mail program. (Remember that your account and your e-mail program, even Webmail, are two different things.)

For users of UT Webmail, you can read messages that have been digitally signed, but you cannot send signed e-mail and you cannot encrypt messages.

You can use your certificates in Outlook Web Access.

If you receive an e-mail message from someone who included their digital signature, you may see the following informational message, or something similar:

This message has a digital signature, but it was not validated. Attachments will not be included on a reply or forward.

If you receive an e-mail message from someone who encrypted it, you will not be able to read that message in your Web-based e-mail program.