Telephone Service

Telephone User's Guide

Table of Contents

Important: The instructions in this guide for activating, deactivating and using various features work on analog phones, so long as those features have been programmed on the line. For electronic sets with multiple feature keys, consult the manual or contact Telephone Services at 512-471-5711 for instructions on how to use features programmed on specific keys.

1. Introduction
   1. Telephone Diagram and Terms
   2. System Tones
   3. Long Distance Authorization Codes
   4. Departmental PBXs
2. How to Make a Call
   1. Emergency Calls
   2. University Calls
   3. Local Calls
   4. Toll-Free "800" Calls
   5. Long Distance Calls
      1. UT Authorization Codes, Domestic
      2. UT Authorization Codes, International
      3. State of Texas AT&T Calling Cards
      4. Personal Calling Cards and Credit Cards
      5. Calling Collect
      6. Third-Number-Billed Calls
   6. Directory Assistance
3. Custom Calling Features
   1. Abbreviations
   2. Definitions
   3. Station Classes of Service
   4. Call Forward All Calls
   5. Call Forward Busy
   6. Call Forward No Answer
   7. Call Hold
   8. Call Park
   9. Call Pickup
   10. Call Transfer
   11. Call Waiting / Disable Call Waiting
   12. Conferences:
       1. Three-way Conference
       2. Multiple-conferee
       3. Conference: Meet-Me
   13. Consultation Hold
   14. Directed Call Park
   15. Directed Call Pickup
   16. Hold
   17. Last Number Redial
   18. Make Set Busy
   19. Message Waiting
   20. Ring Again
   21. Speed Calling-Short List
   22. Speed Calling-Long List
   23. Chain Dialing Numbers from a Speed Call List
       
   24. Quick Reference Guide for Custom Calling Features