Requesting External Bandwidth for Projects
Information Technology Services makes available a process for departments to purchase additional off-campus bandwidth on a “project” basis for groups of EID holders to use on the PNA system. Pricing for bandwidth is $5 per gigabyte (GB), as it is for individuals. This process assumes that all projects will be charged unless there is a compelling justification for an exemption.
To purchase bandwidth for a project:
- Go to the PNA Project Bandwidth Request Form.
- Enter the following information:
- Your name
- Your e-mail address (note this will be used for questions and to communicate completion of the order)
- Your department
- A valid UT financial account number that you are authorized to charge. If requesting an exemption, enter “EXEMPTION” instead.
- The project name (up to 255 characters)
- The project description
- A list of EIDs to which the bandwidth will be allocated
- The amount of bandwidth to allocate to each EID
- Click Submit.
Bandwidth requests will be processed within one business day. Please note that the charges are processed by the university’s accounting system monthly, so you may not see the charge right away.
The EID holder’s bandwidth allocation will be increased by the requested amount. Please note that the PNA system cannot determine, restrict, or refund the use of bandwidth once it is added to a user’s allocation. It is up to individual users to use the bandwidth appropriately.
Exemptions from bandwidth fees may be granted in certain cases. If you are requesting an exemption, please enter “EXEMPTION” in the account number field, and include a justification for the request in the field provided. Exemption requests may take up to five business days to process. They will be evaluated by the Vice President for Information Technology.
