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Premium UT (Exchange) E-mail

Setting Up Premium E-mail for Windows (Outlook 2003)

  • Operating System: Windows 2000 and Windows XP
  • Application: Outlook 2003

To access your Premium account using Outlook 2003, you must create a user "profile." Defining a profile tells Outlook how to locate and log into your mailbox on the server.

If You Have Never Run Outlook Before

If you have never run Outlook before, you need to open the program the first time through the list of programs under the Start button. Once you have opened the program and performed the initial steps, the procedure is almost the same as for those who have already been using Outlook.

  1. Sign up for an Premium account if you have not already done so.
  2. From the Start menu, select All Programs, then select Microsoft Office and then Microsoft Office Outlook 2003.
  3. When you see the Outlook 2003 Startup display, click Next.
  4. Select Yes to set up an e-mail account.
  5. Click Next.
  6. Skip to step 7 of the procedure in the next section to continue.

If You Have Run Outlook Before

  1. Click the Start button, and then click Control Panel.
  2. Click the Mail icon.

    NOTE:   If you don't see a Mail icon, your control panel may be in category view. If that is the case, click Switch to Classic View. You should then see the Mail icon. If you don't see either a Mail icon or a Switch to Classic View link, use the instructions under "If You Have Never Run Outlook Before."
     
  3. Click Show Profiles.
  4. On the General tab, click Add.
  5. In the Profile Name field, enter your EID and click OK.
  6. Click Add a new e-mail account, and click Next.
  7. Select Microsoft Exchange Server, and click Next.
  8. In the Microsoft Exchange Server field, enter "austin.utexas.edu".
  9. In the User Name field, enter your UT EID, your full Premium e-mail address (for example, joe.user@austin.utexas.edu), or your Display Name (usually your full name).
  10. Choose whether to select Use Cached Exchange Mode:
    • If you are using a laptop, you can leave this option selected.
    • If you are using a desktop computer, make sure this option is not selected.
  11. Click More Settings. This action attempts to make a connection to the campus server. If it is successful, the server name and user name will become underlined. Even if the connection isn't successful, you can still continue.

    NOTE: If you are connecting from off campus, Outlook may stop responding while it attempts to connect to the e-mail server. If this happens, then when you see the Microsoft Office Outlook message saying that Outlook could not log on, click OK. When you see the Microsoft Exchange Server dialog box, click Cancel. You will still be able to continue with this procedure.
     
  12. Under the Security tab, select the Encrypt data between Microsoft Office Outlook and Microsoft Exchange Server option.
  13. Select the Always prompt for user name and password option.
  14. From the Logon network security drop-down menu, select Kerberos/NTLM Authentication.
  15. Under the Connection tab, select Connect using my Local Area Network (LAN).
  16. Select OK.
  17. Select Check Name if it is not grayed out. Enter your UT EID and password if prompted.

    NOTE: If you are connecting from a computer that is not in the Austin domain (for example, a computer that is off-campus), enter "AUSTIN\" before your UT EID.
     
  18. Click Next, then click Finish. If you had never run Outlook before, you may see several additional dialog boxes. Select the responses appropriate to your situation.