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ID Center

Upgrading Your UT EID

The ID Center at The University of Texas at Austin ensures that students, faculty, and staff have access to electronic resources by upgrading an individual's UT EID. ID centers at other UT component institutions perform the same function.

Most students, faculty, and staff have their UT EIDs upgraded when they receive their photo ID cards. If your UT EID needs to be upgraded before then, you can visit an ID center upgrade location. Alternatively, you may need to use the remote upgrade process.

How to Upgrade Your UT EID

An upgraded EID is required in order to complete certain transactions. Having an upgraded UT EID means that:

  • The university is certain of your identity.
  • You can access any online program that requires an upgraded UT EID. Examples are online exams, tax forms, and digital certificate applications.
  • For actions taken using an upgraded UT EID, the UT EID acts as a digital signature.

You must be 18 or older to obtain an upgraded UT EID, or you must have your parent or legal guardian sign for you if you are under 18.

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Upgrade Locations

If you are in or near Austin:

If you are at or near Arlington:

  • For detailed information and options at UT Arlington, visit the UTA Office of Finance and Administration pages.
  • VISIT the UT Arlington *DEFINE Education Offices at:
    • Accounting and Business Services
    • 219 W. Main (Watson Building)
    • During normal business hours (generally 8:30 a.m. to 5 p.m., Monday through Friday)
    • (817) 272-2138
  • Remember to bring your government issued identification.

If you are at or near El Paso:

  • VISIT the UT El Paso Help Desk at:
    • 1800 Hawthorne
    • Monday through Friday, 7 a.m. to 8 p.m. or Saturday, 9 a.m. to 1 p.m.
    • (915) 747-5257
  • Remember to bring your government issued identification.

If you are in or near Odessa ...

If you are at or near San Antonio:

  • CONTACT the UT San Antonio DEFINE Administrative Services offices for information on current upgrade procedures:
    • Monday through Friday, 8 a.m. to 5 p.m.
    • (210) 458-4556 or (210) 458-4343

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Remote Upgrade Process

Most of the time, the easiest way to upgrade your UT EID is to go to one of the ID Centers listed above. If none of these locations is convenient and you must complete transactions that require an upgraded UT EID, you can upgrade your UT EID remotely by sending in a notarized form. Please visit the EID Remote Upgrade page and select the Upgrade My UT EID option to see if you are eligible to upgrade your UT EID remotely.

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