Help & Support / Mainframe
Getting Started
- Accessing the Mainframe
- How the Mainframe Is Organized
- Mainframe Support Contacts
- Software Needed to Access the Mainframe
Service Management
- Adding a Department Contact
- Adding an Account to a COM-PLETE
- Being Added to a Second COM-PLETE
- Changing Your COM-PASS Menu
- Creating an Account
- Deleting an Account
- Finding Your Department Contact
- Getting Access to an Application
- How a Department Contact Unlocks an Account
- Looking Up an Account
- Printing From the Mainframe
- Recovering a Deleted Account
- Removing a Department Contact
- Removing Individuals From the Mainframe (Quarterly DPUSER UserID Report)
- Requesting Application Authorization
- Requesting Special Status
- Separation of Duties
- Unlocking a Mainframe Account
- Using "Green Output" for Mainframe Reports
