Service Alerts

ITS Computer Equipment Repair

Overview

Computer repair service and contracts for college or departmentally owned equipment including computers (PC and Mac), printers, monitors, and lab equipment.

Features

  • Service available for Intel compatible PCs, Apple Macintosh, laser printers, monitors, and laboratory electronic equipment
  • Equipment pick-up and deliver is available
  • Annual printer maintenance contract available

Cost

As of September 1, 2008, labor is $55 per hour, with a one-hour minimum. Repair estimates are $35, and the cost is credited toward the repair. A technician trip charge is $46. Equipment can be picked up or dropped off for an additional $25. If parts are needed, there is a $5 minimum charge.

Printer maintenance pricing is as follows:

  • Dell Laser printers - $150.00 per printer
  • HP LaserJet 4000s, 4050s, 8000s, 8050s - $100.00 per printer
  • HP LaserJet 4200s, 4300s, 4500s etc - $150.00 per printer
  • Lexmark Optra S & Ts - $150.00 per printer
  • Lexmark, Dell & HP Color Laser Printers - $250.00 per printer